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Profile photo of a State Farm Agent named: Taylor Altringer

Would you like to create a personalized quote?

State Farm® Insurance Agent

Taylor Altringer

1505 NW 19th Ave
Portland, OR 97209

Slabtown, Pearl, & North West

Profile photo of a State Farm Agent named: Taylor Altringer

Would you like to create a personalized quote?

Office Info

Office Hours

Mon-Fri
9am - 12:30pm
1:30pm - 5pm
Sat-Sun
Closed
After Hours by Appointment
Call or text us 24 hours a day!

Address

1505 NW 19th Ave
Portland, OR 97209

Languages

English

Summer is here! Road trips, vacations, pool parties, and BBQs!

If I am not in the office, I am either spending time with my wife and two sons or golfing on the many courses in the Portland, Beaverton, and Clackamas Area. We spend a lot of our family time in central Oregon fishing, enjoying the vibrant food scene, and well-appointed walking trails.

We want to be seen as a one stop shop for outstanding Auto, Home, and life insurance, as well as excellent customer service. When you are insured with our office you can have the comfort that you are properly protected for whatever life throws at you.

We enjoy our community we do business in because of the diverse food and cultural scenes. We can leave our office for lunch and find a different cuisine on each block and will find people from all walks of life.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

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Provide quality insurance through education.

We educate our customers through a comprehensive review of what risk they have with their current coverage. Help them gain the understanding where they would like to be. Then, guide them to the right products available to bridge the gap.

We truly are your neighbor in the heart of North West District in Portland.

ES

Elliana Strom

Elliana is the billing specialist on our team. With her infectious energy and positive attitude, she brings a unique and refreshing approach to managing customer billing needs.

Passionate about creating a seamless and hassle-free experience for our customers, Elliana takes pride in reminding them when payments are past due while maintaining a compassionate and understanding demeanor. She understands that life can get busy, and her goal is to make the billing process as stress-free as possible.

Elliana's free-spirited nature is reflected in her willingness to answer any billing questions our customers may have. She thrives on helping customers understand their billing statements, charges, and payment options. With her warm and approachable personality, she creates a welcoming environment where customers feel comfortable reaching out for assistance.

In addition to her excellent communication skills, Elliana's creativity shines through in her problem-solving abilities. She approaches billing challenges with a fresh perspective, finding innovative resolutions that meet both the customers' needs and our company's policies. Her resourcefulness ensures that customers receive personalized and tailored support throughout their billing journey.

Beyond her role as a billing specialist, Elliana's free-spirited nature permeates her interactions with customers. She brings a sense of joy and enthusiasm to her work, creating a positive and uplifting atmosphere for everyone she interacts with. Her passion for customer satisfaction is evident in her dedication to going above and beyond to ensure that each customer's billing experience is exceptional.

If you have any questions about your bill, need clarification on charges, or require assistance with your payment options, Elliana is here to provide the highest level of support. With her free-spirited nature, dedication to customer satisfaction, and ability to infuse positivity into every interaction, you can rely on Elliana to make your billing experience a breeze.

Cailey Brownfield State Farm Agent Team Member

Cailey Brownfield

Customer Service Manager

Cailey is an invaluable member of our team, serving as our dedicated service manager. With a passion for delivering outstanding customer service, she goes above and beyond to assist our customers with their insurance policy questions and ensure their satisfaction.

With extensive experience in the insurance industry, Cailey possesses a deep understanding of policies, regulations, and the ever-changing landscape of the field. This expertise allows her to provide accurate and comprehensive answers to customers' inquiries, guiding them through the intricacies of their insurance coverage.

Cailey's commitment to providing top-notch customer service is evident in her approach. She genuinely cares about our customers' needs and concerns, taking the time to listen attentively and address their specific requirements. With a friendly and empathetic demeanor, she creates a comfortable and welcoming environment for customers to voice their questions and seek assistance.

As our service manager, Cailey takes pride in her problem-solving abilities. She is skilled at finding practical resolutions to challenges that may arise, ensuring that our customers' concerns are resolved promptly and efficiently. Cailey's attention to detail and dedication to going the extra mile guarantee that our customers receive the highest level of service and support.

In addition to her expertise, Cailey possesses excellent communication skills. She is adept at explaining complex concepts in a clear and understandable manner, ensuring that customers have a comprehensive understanding of their policies and coverage. Her goal is to empower customers with the knowledge they need to make informed decisions about their insurance needs.

Whether you have questions about your insurance policy or require assistance with any aspect of your coverage, Cailey is here to provide exceptional service. With her extensive knowledge, commitment to customer satisfaction, and problem-solving abilities, she is dedicated to ensuring that each customer receives the personalized attention and support they deserve.

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Riley Edwards

Marketing Associate

Riley is a dedicated member of our acquisition team, specializing in insurance coverage for Auto, Home, and life insurance needs. With a passion for helping others and a wealth of industry knowledge, Riley is committed to finding the right coverage options for each customer.

With an extensive background in insurance, Riley has developed a deep understanding of the complexities of the industry and stays up to date with the latest trends and changes. This expertise allows Riley to navigate the often confusing world of policies and tailor them to meet the unique needs of every individual or family.

Riley's approach to customer service is characterized by a genuine care for each customer's well-being and financial security. Taking the time to listen and understand their specific requirements, Riley works diligently to provide personalized plans that offer comprehensive coverage that is affordable.

Riley's commitment to excellence extends beyond just finding the right insurance coverage. As a natural problem-solver, Riley is always ready to assist customers with any questions, concerns, or claims that may arise. With a friendly and approachable demeanor, Riley ensures that customers feel comfortable and confident throughout the entire insurance process.

Whether you are in need of Auto, Home, or life insurance coverage, Riley is here to guide you every step of the way. With Riley's expertise and dedication, you can rest assured that your insurance needs will be met with professionalism and care.

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Sofia Williams

Account Representative

Sofia is an enthusiastic and vibrant member of our acquisition team, specializing in helping customers find the perfect coverage for their Auto, Home, and life insurance needs. With an infectious energy and a genuine passion for helping others, Sofia is committed to making the insurance process a fun and enjoyable experience.

With a wealth of knowledge and experience in the insurance industry, Sofia is well-equipped to navigate the intricate world of policies and options. She stays up to date with the latest industry trends and regulations, ensuring that she can offer customers the most relevant and comprehensive coverage available.

Sofia's customer service style is characterized by her bubbly personality and unwavering positivity. She approaches each customer interaction with a smile and a genuine desire to make a difference in their lives. Sofia takes the time to listen attentively to each customer's needs and concerns, ensuring that she can provide insurance that offer maximum protection and resolve.

Beyond finding the right coverage, Sofia is always ready to go the extra mile to ensure her customers' satisfaction. She is a great problem-solver and excels at finding creative resolutions to any issues that may arise. Sofia's friendly and approachable nature makes her a dependable advisor and a go-to resource for customers seeking guidance or assistance with their insurance matters.

Whether you're in need of Auto, Home, or life insurance coverage, Sofia is here to make the process a delightful and stress-free experience. With her infectious enthusiasm and dedication to exceptional service, you can count on Sofia to find the perfect coverage that not only protects you but also brings a little extra sparkle to your life.