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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Belcher

December 8, 2025

5  out of  5
rating by Sara Belcher
"Riley Edwards at State Farm was fantastic to work with. They helped me upgrade my coverage while actually lowering my monthly cost, which I really appreciated. Riley explained everything clearly and made the whole process quick and easy. Great service and great savings — highly recommend!"
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Justin Dansby

December 8, 2025

5  out of  5
rating by Justin Dansby
"I had a great experience working with Riley Edwards. Riley was extremely helpful and took the time to find me better coverage at a lower price than what I previously had. The process was smooth, clear, and stress-free. I really appreciate the excellent customer service and attention to detail. Highly recommend Riley and State Farm!"
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Dale Slover

December 4, 2025

5  out of  5
rating by Dale Slover
"Out in the country, nice and peaceful, its a ruff life, but somebody got to live it.😄"
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Julie Shaw

December 3, 2025

5  out of  5
rating by Julie Shaw
"Great experience with agent Riley Edward's. Very knowledgeable, professional and willing to take the time that's needed to make sure his clients are comfortable with the insurance they choose.."
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Alejandra Ayala

November 25, 2025

5  out of  5
rating by Alejandra Ayala
"I’m grateful for my experience and how easy it’s been to discuss my policy. After moving here a few years ago, I completely overlooked switching my account over. Everyone on the team has been friendly and helpful, but I especially appreciate Riley for taking the time to thoroughly explain everything and being available to answer all of my questions!"
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Melissa Cate

November 20, 2025

5  out of  5
rating by Melissa Cate
"Everyone was very responsive and very patient with me as I adjusted my quote several times! I saved 50% on my home owners insurance alone, not counting the bundle I did with my car insurance, which saved me quite a bit more! Would recommend!"
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Julie Craig

November 10, 2025

5  out of  5
rating by Julie Craig
"Nice young man and very proficient at his job!"
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Tyson Polack

October 31, 2025

5  out of  5
rating by Tyson Polack
"Dillon took the time to answer all my questions"
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M. William Helfrich

October 17, 2025

5  out of  5
rating by M. William Helfrich
"Riley was super helpful. He took the time to answer my questions and find a better rate than my previous insurance company."
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Keri Donelson

October 16, 2025

5  out of  5
rating by Keri Donelson
"We worked with Riley and it was such a smooth process to change insurance coverage to State Farm! We highly recommend working with this State Farm Agency!"
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David Reynoldson

October 15, 2025

5  out of  5
rating by David Reynoldson
"Bella as always is so nice to work with.. super efficient and very helpful and responsive!"
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Walt Schaefer

October 9, 2025

5  out of  5
rating by Walt Schaefer
"Sofia was exceptionally helpful and a pleasure to work with."
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Sue Schaefer

October 7, 2025

5  out of  5
rating by Sue Schaefer
"By far the best insurance experience we’ve ever had. Sophia was efficient and friendly. We added renters insurance to our existing policy and adjusted a few things and came out paying less than we were."
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Gary Laursen

October 3, 2025

5  out of  5
rating by Gary Laursen
"Very pleasant and PROFESSIONAL!"
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Shawn Gonzalez

September 23, 2025

5  out of  5
rating by Shawn Gonzalez
"Thanks Sofia, you made the process smooth and gave me all my options to make the best choice. Helpful and kind staff."
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renee moore

September 20, 2025

5  out of  5
rating by renee moore
"Excellent and knowledgeable service. It was a pleasure speaking with Sofia Williams."
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aidandeyoung

August 27, 2025

5  out of  5
rating by aidandeyoung
"Sofia was absolutely wonderful getting my coverage transferred between states. She also saved my quite a bit of money with the way she grouped my policies. I couldnt be happier with the service"
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Katherine Tacker

August 13, 2025

5  out of  5
rating by Katherine Tacker
"I had a complicated situation that involved adjusting/adding multiple policies and troubleshooting an unexpected complication. Sofia Williams at Taylor Altringer’s Office was very patient with all my questions, offered helpful options/solutions, and instrumental in getting us set up with what we needed. We are super appreciative!"
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TJ Rutkowski

August 2, 2025

5  out of  5
rating by TJ Rutkowski
"Riley made the process of quoting, refining, and buying several new insurance policies quick and easy while explaining everything in detail. And I saved a significant amount of money while improving my coverage and moving to a better-rated insurer."
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Brad Scofield

July 31, 2025

5  out of  5
rating by Brad Scofield
"Sofia was great! She walked us through our coverage and helped us make good decisions, allowing us to reduce our premiums. She was responsive and friendly and made us feel at home. We’d highly recommend her!"
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Courtney Bay

July 24, 2025

5  out of  5
rating by Courtney Bay
"Just switched from Geico where service was poor and slow. So far great customer service with State Farm, quick responsiveness, and better rates. Not always easy to come by with larger insurance companies!"
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Amber Hurst

June 27, 2025

5  out of  5
rating by Amber Hurst
"I've been with Taylor & the team for about 6 years now and every interaction has been GREAT! Everyone is knowledgeable & interacts with genuinity. For a few months, I allowed my coverage to lasp but once I reached out to the team, I was embraced with welcoming "arms" or shall I say good energy and spirits since everything has always been conducted online & telephonically. Lol All in all, if you're in the Portland metro area and want a team that will not only walk you through it but support you along the way, Taylor & The Team over in the NW office is where you'll want to be."
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Daniel Nelson

June 10, 2025

5  out of  5
rating by Daniel Nelson
"Highly recommend! Knowledgeable staff made it quick and easy to bundle auto and renters insurance. Great coverage, great price!"
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Casey Crookston

May 7, 2025

5  out of  5
rating by Casey Crookston
"I was helped by Sofia in getting insurance for my Audi. Absolutely wonderful demeanor and a joy to speak with. She answered every question and concern. Thank you Sofia!"
We responded:
"Thank you, Casey, for sharing your experience. It's fantastic to hear that Sofia was able to assist you so effectively with your Audi insurance. We're delighted to know she made the process enjoyable and addressed all your questions. Your feedback is greatly appreciated!"
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Wilson Jarrell

May 5, 2025

5  out of  5
rating by Wilson Jarrell
"Always responsive over the phone and have quickly taken care of all my policy needs, often working to find the most affordable approach. Sophia Williams recently helped me in particular, chasing down how to best insure an old bike."
We responded:
"Thank you, Wilson, for sharing your experience. It's wonderful to hear that our team has been responsive and attentive to your policy needs. Sophia is indeed dedicated to finding the best solutions for our clients, and we're glad she could assist you with insuring your bike. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."