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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Belinda Schmid

December 6, 2023

5  out of  5 rating by Belinda Schmid
"Sofia was extremely helpful and courteous. She made the whole process seamless and answered all my questions/concerns."
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Elodee Smelley

December 4, 2023

5  out of  5 rating by Elodee Smelley
"Taylor and his team at State Farm provide phenomenal customer service, with exceptional follow-up, a commitment to educating clients, and a personalized approach to meet individual needs. Their dedication to staying in touch, educating clients about their options, and tailoring their approach to each client's circumstances truly sets them apart. I highly recommend Taylor and his team!"
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Codell Zillmer

December 2, 2023

5  out of  5 rating by Codell Zillmer
"Sofia was an absolute pleasure to work with. It was a Friday evening and she made it happen in no time. Very easy going and would recommend anyone to go through her and she makes the process a breeze."
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Jonah Leahy (Jo)

November 30, 2023

4  out of  5 rating by Jonah Leahy (Jo)
"Sofia and Ricki were so helpful when I was able to reach them after the holiday weekend. They got everything sorted quickly and efficiently and I’m very grateful for their help!"
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melissa branton

November 22, 2023

5  out of  5 rating by melissa branton
"Great customer service every time that starts with a kind greeting and ends the exact same way. I love this company. I feel safe with this company I will be Staying with this company!"
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Dallas Peyton

November 16, 2023

5  out of  5 rating by Dallas Peyton
"Getting my policy set up was super easy, Sofia was a huge help and made it a smooth process to switch from Geico!"
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Kali Tagomori-Lai

November 16, 2023

5  out of  5 rating by Kali Tagomori-Lai
"I have been working with Taylor and his team since I was in college. They are always responsive to all my needs. They work quickly and efficiently. Always incredibly friendly and ready to help."
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Noelle Buettner

November 15, 2023

5  out of  5 rating by Noelle Buettner
"Both Sofia and Ricki were lovely to work with. They worked around my tight schedule and got me insurance quickly. Best rates in the area! Highly recommend them"
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Emma Coley

November 13, 2023

5  out of  5 rating by Emma Coley
"Great call today with Ricky!"
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Aiden T

November 11, 2023

5  out of  5 rating by Aiden T
"Taylor and his team take great care of my family, excellent service!"
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Susan Voshell

November 10, 2023

5  out of  5 rating by Susan Voshell
"Excellent customer service they always answer all my questions and help me all the way thru any process!!! Recommend very highly"
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Brennan Altringer (Brenringer)

November 8, 2023

5  out of  5 rating by Brennan Altringer (Brenringer)
"It was easy to setup and any questions I had were answer accurately and promptly."
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Genevieve PDX

November 8, 2023

5  out of  5 rating by Genevieve PDX
"Taylor is your big brother for insurance, always looking out for you and your family getting the coverage you need. His team is knowledgeable and kind. They are always willing to answer my questions and go over the details of my multiple policies. I use Taylor Altringer’s office for my personal and business insurance. It’s very convenient to be all in one spot and feel taken care of by this refreshing team of cheerful individuals. They are the definition of customer service!"
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Tucker Barney

November 7, 2023

5  out of  5 rating by Tucker Barney
"Hard to overstate, I’ve never written an online review before, but after the treatment I’ve received from this team, happy to do so. Typically insurance companies are challenging to work with, but assure you with this crew you’ll be helped as well as made to feel comfortable + happy doing business with them! Cannot recommend highly enough how helpful they are."
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Shawn Murray

November 5, 2023

5  out of  5 rating by Shawn Murray
"In my time with Altringer State Farm everyone in the building has been extremely professional and easy to communicate with. They are prompt with their replies and always happy to answer any questions or explain in further detail. I would highly recommend to anyone on the insurance search!"
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Jake Schorr

November 4, 2023

5  out of  5 rating by Jake Schorr
"Ricki was super helpful getting me set up with auto and renters insurance. She found me some good discounts, made the process easy, and answered all the questions I had."
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Tuck Williams

November 3, 2023

5  out of  5 rating by Tuck Williams
"Everyone in the office is super quick and professional with my insurance inquiries."
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Rachel Verone

November 3, 2023

5  out of  5 rating by Rachel Verone
"I had my car stolen recently and I had zero issues obtaining a rental or receiving a pay-out for the stolen vehicle. It was a seamless, easy process which I appreciated very much. Thank you!"
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Kori Newton

October 29, 2023

5  out of  5 rating by Kori Newton
"Ricki made things easy to understand, and was super patient and friendly. Phone calls are so anxiety inducing for me, but this one was quick and seamless. Thanks!"
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Katrina Smith

October 25, 2023

5  out of  5 rating by Katrina Smith
"I decided to change insurance providers since my previous one had kept increasing their rates despite me having a clean driving history. I decided to go with State Farm and Isabel, the insurance agent who onboarded me, was very kind and helpful during the whole process. I appreciated her guidance and coverage recommendations. Not only am I paying significantly less now, I have better coverages than I did with the previous provider. I just wish I had made the switch earlier!"
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Sofia Williams

October 25, 2023

5  out of  5 rating by Sofia Williams
"Taylor and his team have been fantastic in helping me get coverage. They answered all of my many questions and made the process hassle free. Highly recommend."
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Zachary Glatt

October 25, 2023

5  out of  5 rating by Zachary Glatt
"My family has multiple policies with Taylor Altringer’s branch. We’re very impressed with the consistently high quality and timely customer service. We’ve had to submit claims before and it was a very smooth and conflict-free process!"
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Dick G

October 25, 2023

5  out of  5 rating by Dick G
"Best insurance experience ever! Taylor took the time to explain everything when I switched from the company that specialized in ignoring me. They’ve been quick to make changes to my policy when needed and they don’t over sell. It’s nice to have a human answer my phone calls too."
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Michael Flatau

October 25, 2023

5  out of  5 rating by Michael Flatau
"Hey folks, just sharing my experience with this branch of state farm. I've got my whole life, car, and motorcycle insurance with them, and I couldn't be happier. They're incredibly responsive, and found me the best coverage that's also budget friendly. If you're in the market for insurance, give them a shot."
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Clint Kolseth

October 24, 2023

1  out of  5 rating by Clint Kolseth
"I got transferred to this office when my previous agent (Rich Ulring) retired. I have only been with them for about a year but have had a difficult time with State Farm ever since. I will call multiple times in one day and never get a return phone call. The person who commonly answers the phone (I believe their name is Jordan) always seems to be inconvenienced when you call to ask simple questions. I have been with State Farm for 16 years and have stuck around for the great customer service (despite the rates being higher when I've looked in the past). I will be switching agents and will give State Farm one more shot before permanently switching."