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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

michael k

February 21, 2023

1  out of  5 rating by michael k
"When I cancelled my insurance they still charged me the next month. I contacted them and they said they would fix but they did not after 2+ months."

Kelly Catania

June 18, 2022

1  out of  5 rating by Kelly Catania
"I am incredibly disappointed with my experience with this company. They completely dropped the ball when I trusted them to do their jobs. My brand new car was smashed in a hit and run by a Lowe's truck driver. In 24 hours I gathered information on the driver, their insurance, knew what house they delivered to and what that person ordered, knew what Lowe's location they were driving from, had witnesses, and spoke with their claims department at Pilot - the company that contracts all their deliveries. I also spoke directly with the driver's insurance. I literally did ALL THE WORK FOR THEM. ALL THEY NEEDED TO DO WAS COLLECT THE MONEY FOR ME. When my car was hit, I called and emailed Taylor, and NEVER received a call back. I was charged $500, not $300, to fix my car. I spoke with the driver’s insurance at Pilot who was going to give me a check for all of the damage plus a month of a rental car. State Farm told me this was an open and shut case, and advised me not to take this deal and work with them outside of insurance. I guess that was my mistake- expecting my insurance company would do their job. They never did anything on it. NEVER. I don't think they even spoke to the woman at Pilot who was handling everything. It's been a year, and I just got a notice they're shutting the case because they were unable to collect the money from Lowes.They literally did nothing beyond the work I did. This was open and shut and State Farm totally dropped the ball. This is so not right. I definitely am going to switch to the company who represented the person who hit my car. They were on the case within a day of the incident."

Lemon Lemon

December 7, 2021

5  out of  5 rating by Lemon Lemon
"Joe at this office is the best! Helpful and kind, made insurance shopping simple and actually pleasant. A++"

Cailey Jones

August 31, 2021

5  out of  5 rating by Cailey Jones
"Taylor’s office has the best team I’ve ever worked with! Everybody is super friendly and they always provide the best service ♥️"

Leanna Martinez

August 31, 2021

5  out of  5 rating by Leanna Martinez
"Best insurance company!"

Dion Brower

August 30, 2021

5  out of  5 rating by Dion Brower
"Fantastic team here helped me with all my billing questions"

Stefan Wutte

August 30, 2021

5  out of  5 rating by Stefan Wutte
"Thanks to Haley I was able to get a great policy and I was able to save money as well!"


August 30, 2021

5  out of  5 rating by OneDownFiveUp
"This office is very professional, they helped me find just what I needed with great customer care! Would definitely recommend them to friends and family! If you are in the market, this is the right choice!"

Elle Raunig

August 30, 2021

5  out of  5 rating by Elle Raunig
"I felt like a person and not a number. Excellent place"

Chloe Evans

August 30, 2021

5  out of  5 rating by Chloe Evans
"Very responsive staff members, positive interactions!"


August 30, 2021

5  out of  5 rating by C E B
"Great all around experience. My every need was met. The team were able to deal with my situation efficiently and effectively. Would definitely recommend."

Mikaela Sanchez

August 30, 2021

5  out of  5 rating by Mikaela Sanchez
"Calista was a huge help getting me my quote! Very professional, kind and helpful. Will definitely be getting a policy with them!"

Angel Johnson

August 30, 2021

5  out of  5 rating by Angel Johnson
"The team is super helpful and friendly!"

Melaney Weber

August 30, 2021

5  out of  5 rating by Melaney Weber
"this place was so helpful! the staff are amazing and they really know how to work with you. very pleased with my experience! i recommend coming here for insurance!"

Calista Schafer

August 30, 2021

5  out of  5 rating by Calista Schafer
"Taylor got my rates down and saved me money! They explained what I was buying which made me feel cared about and valued!"

ethan summers

August 30, 2021

5  out of  5 rating by ethan summers
"Absolutely amazing location! Staff is super friendly and helpful, and callista especially was excellent at answering all my questions. Highly recommended"

Heather Barnett

August 30, 2021

5  out of  5 rating by Heather Barnett
"Haley is amazing. She was so professional, and helpful. She is a complete sweetheart too! Thank you Haley Ross."

Todd Richmond

April 30, 2021

5  out of  5 rating by Todd Richmond
"Haley was great, she helped me get the right policy for me."

Tommy Penrose

February 17, 2021

2  out of  5 rating by Tommy Penrose
"Drove to office only to find out office is closed to the public. Not sure why given the other SF office down the street is open. Should have something posted on their website stating their office is not open."

Heidi Amneus

October 30, 2020

5  out of  5 rating by Heidi Amneus
"Taylor Altringer helped me switch my plan from Geico to State Farm. The rate he gave me literally cut my insurance bill in half! He was super friendly, quick and professional. 10/10 recommend!!"

Kara Steffen

October 15, 2020

5  out of  5 rating by Kara Steffen
"They were able to help me save money on my insurance and they have fantastic customer service."


September 29, 2020

1  out of  5 rating by mrclean2500
"I am sorry to inform you that your books are incorrect. My name in your books is not under MrClean and I assure you that I did not randomly look up your name and business to give you a poor rating. Your customer service is what warranted this rating or LACK THERE OF. Please do not make Mr. Taylor upset otherwise you will experience his "wrath.""

Tracy White

August 31, 2020

5  out of  5 rating by Tracy White
"Thank you to Nick and Chelsea for a fantastic job on our life insurance. Thank you Tracy Nye."

Stacie Stevens

August 19, 2020

5  out of  5 rating by Stacie Stevens
"Great team to work with! Responsive, follows up, and finds ways to get you discounts. I highly recommend!"

Adina Jennings-Bradshaw

May 4, 2020

5  out of  5 rating by Adina Jennings-Bradshaw
"Taylor and his staff are so helpful. They work hard and fast to get you what you need. They are helpful and quick to answer all my questions. I sure appreciate each and everyone of them."